All Relax products are covered by a 24-month warranty from the date of purchase by submitting a request to your reseller. For faster speeds, we also recommend transmitting images of the alleged product differnity.
The conventional guarantee shall be excluded in the following cases:
Installation performed not in the strict sense of the art, ie in partial or total disparity with respect to what is stated in the instructions;
Vices resulting from poor maintenance and / or cleaning;
Vices or disparities in the Relax product that have been added, modified, repaired or replaced by unauthorized manufacturing or otherwise performed by unauthorized persons;
Tempered glass breakage, wear of the components subject to it, such as: bearings, gaskets, magnets, knobs, dams and guide elements.
The shower cabs that are damaged at the time of receipt are not to be installed, they think the warranty is decaying.